Thank you for shopping at Lilavati Fashion. We strive to provide you with the best shopping experience and ensure your satisfaction with every purchase. Please read our Return and Refund Policy carefully.

Order cancel amount refund Within 48 hours

Returns

1.1 Defective or Wrong Product: If you receive a defective or incorrect product, you may request a return within 7 working days from the date of delivery. To initiate the return process, please contact our customer support team and provide them with the necessary details. Additionally, you will need to share a video of unboxing of the product you receive.

1.2 Return Eligibility: To be eligible for a return, the product must be in its original condition, unused, unwashed, and with all original tags and packaging intact. We reserve the right to refuse a return if the product is not in its original condition or does not meet our return eligibility criteria.

1.3 Return Process: Once your return request is approved, we will provide you with instructions on how to return the product. You will be responsible for securely packaging and shipping the item back to us. We recommend using a trackable shipping service to ensure the safe return of the product.

1.4 Refund or Exchange: Upon receiving the returned product and verifying its condition, we will process your refund or offer an exchange for the same product or a suitable alternative, as per your preference. The refund will be issued within 7 working days and will be credited to the same account used for the original payment.

 

Contact Us

If you have any questions, concerns, or requests regarding our Return and Refund Policy, please contact our customer support team at Lilavatifashion25122@gmail.com

We will be happy to assist you.